[Resolved]  HDFC Bank — complaint against kolkata sdf branch manager

Address:700136
Website:HDFC

Dear sir,
I have home loan in the hdfc sdf kolkata branch, i am facing lots of problem with branch manager mr. Koustav chatterjee (Emailid:koustav. [protected]@hdfc.com). His behavior is very rude and unprofessional against his customer, he does not provide proper information whenever i called he does not pick my call even he does not reply of my mail.
I just wanted to change my loan emi to any other bank due his behavior. Operation manager mr. Sabyasachi ([protected]@hdfc.com) also not interfering in this matter.
I made a prepayment amount around 5 lac but it did not effect to my emi amount, when ask about it he gives very unprofessional reply which just misleading. I am help less, shell i go to court about it. Please help.
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Jan 12, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2018
HDFC Bank Customer Care's response
Dear Customer,

As the loan is sourced by HDFC Ltd, please click here (Link- https://bit.ly/2yx5J9L) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

-Nadia
HDFC Bank Customer Assistance
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