I have been facing this issue with my relationship manager from HDFC - HARSHAL. He is highly unprofessional and unresponsive to the calls. This wasn't the case earlier when he was trying to sell different schemes to me. But when it came to resolving an issue related to credit card he doen't respond to message, whatsapp or calls.
Whenever I try to call him, he never picks up. Such a disgusting guy!
My previous RM was genuinely helpful and solution oriented and look at this guy, doesn't really care what his clients' expect out of him.
I am currently an Imperia member so I am highly disappointed with him and the quality of service form HDFC. just because of him I am thinking of switching my account to any other bank. Was this information helpful? |
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