[Resolved] HDFC Bank — Complaint against staff

Love Malik

from Agra, Uttar Pradesh

Address:	New Delhi, Delhi, 110009
Website:	www.hdfcbank.com

My account no. [protected]
My phone no. [protected]
Hdfc branch - vijay nagar, delhi -09

Without my permission they transferred my a/c to preferred a/c and also charges fees of rs 230 (April-september). I complaint about it four months earlier also that i don't want preferred a/c and refund my money which they charge but they didn't do so infact they charged fees for above three months also.
Refund my money back to my a/c and also disconnect my account from preferred a/c
I will close my account from your bank if i don't get my money back within 2-3 days. I am too much disappointed from your service
Pooja malik

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Nov 21, 2016

Complaint marked as Resolved

Refund the money which is deducted from my account and stop my account as preferred account Remain my account as earlier like saving account Information about resolving should give on my mobile Phone no.9717483487

HDFC Bank customer support has been notified about the posted complaint.

Nov 21, 2016

Updated by Love Malik No my complaint is not resolved yet
Solve my querie .it's taking too much time to resolve.do it as soon as possible otherwise I would have to close my account from your bank
Phone no.[protected]
Account no.[protected]
Date. 21NOV2016

Verified Support

Nov 22, 2016

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team., You may look forward to receive response on your registered email id in 3 working days. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance