HDFC Bank — complaint collection team and custorecare peoples the way of talking and behaving

Chandrashekara BG

from Durgapur, West Bengal

Address:

560100

Hi,
My self Chandrashekara BG .
Iam Holding ur HDFC bank credit card from last 4months. I made payment on strating 3 months on time like due date but ur end putted extra charges like 8 k to 9 k so called CUSTOMER CARE but they are not responding properly and not giving reselution on my quire then i got this month bill. ur collection team called i told i want clarification on this issue but they or not ready to give they are telling check with CUSTOMER CARE like that i called CUSTOMER CARE also they told check in collection team hear also not getting resolution on my issue one o[censored]r collection team agent her name is sudha she talikng unprofetional and not ready listen my conson she is ordering me and telling first made the payment then speek we are hanling like u so many customers should basic common sence after using y not made they payment we know ur telling lie we will go on ur native address then to pay full amont like that the way speek n one ur bank manager i think she is from richmond circle also spocken she also not ready to listen my words what the ###** service ur giving iam telling i will pay on7th first resolve my issue like that but ur people are not ready listen any thing this is the way ur team responding.
I will escalate this issue on social media like twitter n facebook and i also complent same issue on RBI. We sea on legal come thier. Blackmeling and unprofecional and not responding on my conson. Not ready to listen my conseron they speaking way is like slum peoples they dont the way are specking.
I will not leave u people.
What the ### bank and service urs...

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HDFC Bank customer support has been notified about the posted complaint.

Jun 30, 2018

Updated by Chandrashekara BG Hi,
My self Chandrashekara BG .
Iam Holding ur HDFC bank credit card from last 4months. I made payment on strating 3 months on time like due date but ur end putted extra charges like 8 k to 9 k so called CUSTOMER CARE but they are not responding properly and not giving reselution on my quire then i got this month bill. ur collection team called i told i want clarification on this issue but they or not ready to give they are telling check with CUSTOMER CARE like that i called CUSTOMER CARE also they told check in collection team hear also not getting resolution on my issue one o[censored]r collection team agent her name is sudha she talikng unprofetional and not ready listen my conson she is ordering me and telling first made the payment then speek we are hanling like u so many customers should basic common sence after using y not made they payment we know ur telling lie we will go on ur native address then to pay full amont like that the way speek n one ur bank manager i think she is from richmond circle also spocken she also not ready to listen my words what the ###** service ur giving iam telling i will pay on7th first resolve my issue like that but ur people are not ready listen any thing this is the way ur team responding.
I will escalate this issue on social media like twitter n facebook and i also complent same issue on RBI. We sea on legal come thier. Blackmeling and unprofecional and not responding on my conson. Not ready to listen my conseron they speaking way is like slum peoples they dont the way are specking.
I will not leave u people.
What the ### bank and service urs...