[Resolved]  HDFC Bank — Complaint regarding customer care service of hdfc credit card

Address:

753014

I am having credit card of no-4192. I was made a phone call to costumer care of credit card on dated 19.5.17 at 10.25 regarding my payment of bill. The customer care service agent named biswajit receive my call and explain a medical plan. He hold my call many times and he does not explain my all relevant questions. After some time he transferred my call to another official named nityanand but he also take my call on hold for some time. Due to my convenience i disconnect the call. After some time biswajit call me a land line no but i disconnect this due to attened the other emergency call. Then after he call me twice and threatened me that why are you put my call on block list, i can block your card within second. You have no truecaller? Why you have no true caller and many more in a rude voice.
Is your customer care boy sitting here that talking with customer in this type. He argued me and misbehave me after i said that i make a complaint against you but he said no problem, youcan.
If a customer call to customer care and then he threaten to block his card why any one call to. Pl take a severe action against this customer care boy..