[Resolved] HDFC Bank — Complaint regarding PVR Gift Voucher

[Resolved] HDFC Bank — Complaint regarding PVR Gift Voucher

A arunalo from Kolkata, West Bengal Oct 30, 2022 Nov 1, 2022 This thread was updated on Nov 1, 2022

I received a PVR Gift Voucher using my HDFC credit card, but it didn't work when I tried to redeem it at http://www.pvrcinemas.com (I also tried at bookmyshow, and it didn't work). While booking ticket from the site, I received this error message (screenshot attached)- "Invalid promocode". The voucher value was Rs. 200. I tried to call customer care while booking my ticket, but the call center is not active 24 hrs so nobody replied. It was not a pleasant experience at all. Still, as a fair compensation, I am requesting you to credit Rs. 200 to my bank account and mark the voucher code as used. Below are the details: Brand: PVR GC ID: GNM29349692 Please let me know if you need any other details to verify and make the payment. +1 photos Was this information helpful? No (0) Yes (0)
Dec 4, 2022 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 01, 2022 HDFC Bank Customer Care's response Dear Customer, Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Anay HDFC Bank Customer Assistance
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