[Resolved]  HDFC Bank — Complaint related to miss guidence during helling health insurance policy and bouncing loan instalment and charging extra amount.

1. I took personal loan from HDFC bank (loan no.[protected] and for payment of instalments I attached my salary account with this loan. On 6th of every month bank use to auto deduct amount of rs. 8433 from my account.
Today (08/10/2021) i got a call from HDFC bank and their executive told me that my EMI for month of may was bounced due to insufficient funds but i was having sufficient amount in my account and they deducted the EMI for month of may on 12/02/2021.
If any inconvenience was there, they would have called me back in month of may only but they didn’t and now after 5 months they’re calling me and saying i need to pay extra charge and late fees.
I’m attaching my bank details for better understanding of the case.

2. I’m using HDFC bank’s credit card also.
In month of August i got a call from HDFC bank for a scheme on my credit card quoting that if i will take a health insurance from them than no intrest will charge on my credit cards balance if I only pay minimum due.
I took that policy of rs. 8, 204.
But now again they’re putting intrest on my dues of credit card.
They’ve looted my money by giving me fraud expectations.
I want my money back.