[Resolved]  HDFC Bank — Concern not addressed for over a week

Sir/ Madam,
I had requested address change and cheque book to be received on 7th August in Ambala Cantt, Sadar Bazar Branch.
Today is 21 August and the address has not been changed. Also, I had requested that I will collect the cheque book from the same branch since I have shifted my city however they sent the cheque book to another city (Gurgaon).
For 2 weeks none of my concerns are resolved. I am really disappointed with the inefficiency of HDFC.
Shivani Moudgil
Account No. -[protected]
Phone number [protected]
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Sep 24, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience. We request you to write at Grievance.[protected]@hdfcbank.com and confirm the complete address of the branch to enable us to check and assist you further.

-Anay
HDFC Bank Customer Assistance.
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