[Resolved]  HDFC Bank — Conciliation notice sent to wrong person

Address:Thane, Maharashtra, 400708

Ref: SA/HDFC/CON/Credit Card/2313/FEBRUARY/2016 Date: 15.02.2016

To,

KUNDAN KUMAR SINGH


HDFC Bank Credit Card Number: 517652XXXXXX3867 (AAN #[protected] Claim Amount: Rs. 95661/-

Dear Sir,
Sub: Conciliation/Legal Proceedings.


Under instructions from my client M/s HDFC Bank Ltd., having its office at M/s.HDFC Bank Ltd., having its branch office at #7 & 7/1, Centilion Building, Lalbagh Road, Near Richmond Circle, Bangalore - 27, I have to address you as under:


1. In accordance with the records of HDFC, for the credit card availed by you are liable to pay an amount Rs. 95661/- .due as on date


2. HDFC Bank further states that you have failed to pay the outstanding and had been evading the payments due in respect of aforesaid credit card, In spite of several repeated requests, reminders and personal visits by the representatives of HDFC Bank, nor you have come up with any proposal for repayment of outstanding accumulated in the aforesaid credit card As of today, you are due and liable to pay to HDFC BANK an amount of Rs. 95661/-, towards the credit card availed by you.


3. Since the matter has now been referred to us, for Conciliation Proceeding under the provisions of Arbitration and Conciliation Act, 1996 before initiating legal proceedings both Civil and Criminal. Therefore, we advise you to come over to meet the officials of the Bank at HDFC Bank Ltd, #7 &7/1, Lalabhag Road, Richmond Circle, Bangalore -560027 on 24.02.2016 from 11.00 AM to 4.00 PM. The concerned officials of HDFC BANK will be present while conducting conciliation proceeding in order to arrive at a mutually acceptable settlement for the aforesaid loan.


4. In the conciliation proceeding, we would like to know your difficulties in making payment, and also would like to bring about an amicable settlement, mutually acceptable for which your co-operation is required.


5. In case, you fail to respond to this notice by appearing for conciliation, the HDFC BANK will be constrained to proceed against you legally, entirely at your own risk as to costs and consequences thereof.


Note: For further clarification you may contact Abdul Saleem on [protected]/ [protected].
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Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Comments

I am not the owner of this card, still i am getting this mail.
I have spoken to the HDFC bank executives and every time they tell me that i will be moved.
It's high time. I am following for this from past 4 years.
Please check your KYC and send the mail to right person instead of harassing people like me.
Dear Customer,

Please forward us the mail which you have received along with your contact details at [protected]@hdfcbank.com, mentioning Ref ID- TTU[protected] in the subject line. We will check and revert.

-Bejoy
HDFC Bank Customer Assistance

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