[Resolved]  HDFC Bank — continuous threat

Website:hdfc

Hi,

I am holding a credit card of hdfc bank. Due to some losses i am not able to pay amount since since september. I have told about entire financial status to your bank, your credit card guys, over the call, and face to face as well.

When you people have to sell your cards, then you talki so sweet, and say sugar coated #. Now when due to some reason i am not able to pay, your guys are threatening me.

On 21st december, 2018 - mr. Vineet jaiswal [protected] (He introduced himself as legal advisor, but in reality he was a manager -) came along with his executive amit [protected] came at my place. I was all alone along with my 3 years old grandson. Mr. Vineet threat me in front of my grandson, and he was so afraid that he cried whole night, and was murmerring (Bank wale ayenge, gali denge). Mr. Vineet kept on saying that you give 4000 rupees or else we will not leave this place today. I requested and cried that i don't have right now, but he did not listen to me. I told them to do things in a sophisticated and legal way, but he raised his voice "mujhe mat samjhao kya karna, mujhe authority hai, bank ne mujhe authority di"

Mr, vineet came to my house again on 22nd december, 2018. He started threatening me "agar aaj paise nahi diye to yahi baitha hu". If i don;t open the main door, then these two start banging on the door, and shout in the stairs. I made him talk to my son, and he started threatening him too. Mr. Vineet said "main tum logo ki call detail nikalvaunga aur sabko bataunga ki bank ka paisa maar ke baithe".

I have raised a complaint against hdfc and these two people in nearby police station. On monday i will go to women cell, and nhrc for the same. I will make sure that you people get to good lesson. Under rbi guideliness no bank has authority to threat the customer for payment. We people are not running anywhere, but not in a condition to pay.

You #s how can you threat a lady who is alone at home this way. You freaks, i will post all this on twitter, fb. You threat me that you will find out the call details, i will make a complaint in the police station, as this is legal offense.

You people think you will threat a lady, and she will shed her tears. My son's friend is a lawyer, and she help him in all such things. Mr. Vineet (This #) said " bank ke paise dene ke liye paise nahi lekin lawyer appoint kiya". First this # said "4000 dedo" then he said "2000 dedo", are you bargaining. Just to achieve your targets, you go to such #.

Just wait and watch what i do after this.
Do you think any joke is going on, you will ask for money on the cost of your customer's life. Here is the proof that in september i lodged a complaint, and will take this copy to ngo, women cell, nhrc, to the lawyer for further complaint against hdfc bank, vineet, and credit card depertment.

Name : raman manocha
Credit card last digits: 0897
Phn numb - [protected]

Stop your guys at my place, or else you will face colateral damages.
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Jan 30, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2018
HDFC Bank Customer Care's response
Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected]/66668102 for further assistance in this regard.

-Nadia
HDFC Bank Customer Assistance
Dec 30, 2018
Updated by ramanmanocha
### off. Mr Vineet threat my mother over the call, and she got faint yesterday. I am lodging a police complaint with doctor's prescription. You ###S how can you go so low because of money. You just wait and watch what i do now.

Tell that ### Vineet to say sorry, appology in front of everybody. Let me put this screen shot everywhere. According to RBI guidelines, you cannot threat your customers
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