[Resolved]  HDFC Bank — conversion of salary account to savings account without any intimation

Hi,

I had a salary account from hdfc bank since 2011. I moved from that company to banglore from 2011 itself. Now the hdfc account is converted into salary account to savings account (Negative charges) without any proper information through sms/email. I do check with the support services they are stating that we have the rules to convert without the information of the customers.

I was really fed up when seeing the negative balance in the account. I was transferred rs.2000 on 14th of nov 2017. Without the proper intimation they taken 2000 rs for amb chrg incl gst.

This is not the rules/ terms and conditions they are cheating the customers to make money. Thats why they're offering credit cards, personal loans, car loans for corporate professions to suck the blood of the customers and running this concern.

I read the rbi rules and regulations.

https://rbidocs.rbi.org.in/rdocs/notification/PDFs/MBLRDC201114.PDF

Rbi says without the proper intimations is not fair for the banks to make negative charges. They has the right to cut the services of banking.

There is no proper response from the hdfc till now.