[Resolved]  HDFC Bank — Convert credit card ending no. 4432 amount in emi

Address:

Thane, Maharashtra, 421202

From november 2016 to february 2017 i was jobless and facing serious financial issues, so not able to pay even minimum amount in that period. Your recovery person come to receive outstanding amount and also gave me offer of settlement amount against close the card and discontinue the service. Due to our 7 years relations i told him that i do not want discontinue the service, instate of that convert outstanding amount into emi.

After that he immediately call to hdfc person. That person respond to him that, ” tu kya chu* hai. Samnese close nahi karwa raha hai to thik hai.” and disconnect the call.

After that he called another hdfc person (Mobile no. [protected]) and handover phone to me. I told the person that i am using this card is from last 7 years and do not want to discontinue service, but requesting you to kindly convert my amount in emi. He told me that your card is blocked, to continue the service, pay minimum balance and after that we will convert your amount in emi.

On that discussion i transferred rs.8000/- as a minimum payment. From the day of conversation till the payment date that person continuously in contact. After that date he even not picking up my calls or not responding to my massages.

So, i called the customer care and request them to convert the amount in emi. But i do not get any favorable response. Also told them what happed in last payment.

Requesting you to wave off my last two months nonpayment interest and convert the amount in emi. Also providing you the person contact number for your reference. Mobile no.+91-[protected]