Subject: Shocking Harassment by a Leading Private Bank-HDFC BANK
As someone dealing with financial challenges due to job loss, I’ve been trying to address my credit card dues with transparency and integrity. Despite this, a leading private bank has resorted to unethical practices, including:
Third-Party Harassment: Recovery agents have been sent to people I know, threatening them and violating my privacy by disclosing personal financial details.
Misuse of Lien: Funds from my savings account were blocked and not transferred to my credit card account promptly, causing additional charges and penalties.
Refusal to Provide EMI Options: Despite explaining my situation and making partial payments, the bank continues to exploit the situation rather than provide a feasible solution.
Such predatory behavior, especially toward a long-standing customer, is unacceptable. Financial distress due to job loss is already challenging; adding harassment and unethical practices to the mix is deeply troubling.
It’s high time banks reevaluate their approach to handling customers in crisis and adopt humane practices. Was this information helpful? |
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