HDFC Bank Cr Card — urgent escalation: harassment, threats, privacy violations-hdfc bank

Address: Delhi

Subject: Shocking Harassment by a Leading Private Bank-HDFC BANK

As someone dealing with financial challenges due to job loss, I’ve been trying to address my credit card dues with transparency and integrity. Despite this, a leading private bank has resorted to unethical practices, including:

Third-Party Harassment: Recovery agents have been sent to people I know, threatening them and violating my privacy by disclosing personal financial details.
Misuse of Lien: Funds from my savings account were blocked and not transferred to my credit card account promptly, causing additional charges and penalties.
Refusal to Provide EMI Options: Despite explaining my situation and making partial payments, the bank continues to exploit the situation rather than provide a feasible solution.
Such predatory behavior, especially toward a long-standing customer, is unacceptable. Financial distress due to job loss is already challenging; adding harassment and unethical practices to the mix is deeply troubling.

It’s high time banks reevaluate their approach to handling customers in crisis and adopt humane practices.
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32872
    Pending
    0
    Resolved
    18415
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information