[Resolved] HDFC Bank — credit card

mukesh lohani

from Chandigarh, Chandigarh

Address:

Jammu, Jammu and Kashmir

Sir mere pass hdfc ka crdeit card 55555 hai.. Hdfc ne bnate time use smart pay scheme mai bnaya jisme wo life time free hai but baad mai usme two mnth 100 - 100 rupees kar ke cut kiye phir apne aap use band karke mera postpaid no jo usme fill hai uska bill bharna suru kar diya.. Ab member ship fees 1000 rs ki panlty di hai. Jab coustmr care or inki koi head niss renu se baat ki to unhone btaya sir galti to hai bank but hum kuch ni kar skte... Sir plzz solce this problm jab meri koi mistake ni hai hadfc ki glti hai to fir mai mmbr ship fees ku bharu... Plz solve immdtlty... Your mukesh chandra

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Nov 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 23, 2018

Updated by mukesh lohani Galti hmari ni hai phir bhi penalty costumer ku bhare...Hdfc credit card staff section ne bhi koi positiv responce ni diya jab galti bank ki hai to hme penalty ku...Plzz solve this prblm and they also agreed sir aapka to smart pay scheme par credit card open hua hai ye galt hua aapke sath but hum kuch ni kar skte...

Verified Support

Oct 25, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No., complete issue and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Verified Support

Oct 26, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe that the card was issued as a priced card and the same would be converted to lifetime free card upon activation of Smartpay service within 90days. We note that the smart pay service was deactivated before the card could be converted to lifetime free car and hence the card continued to be a pried card.

-Anay
HDFC Bank Customer Assistance.

Nov 05, 2018

Updated by mukesh lohani This is not my fault this is the fault of hdfc bank..why consumer pay the amount..Plz resolve the problem