HDFC Bank — credit card payment issue

Address:

628001

Our compalint id id: 1641940

Dear sir,

Yester day below mail received from hdfc bank

[protected]wc_25995198

Dear cardholder,

Ref; your hdfc bank card no. 461786xxxxxx3053

Current balance rs.12662.54

Your continued failure/refusal to clear the outstanding amount on your above credit card has constrained us to consider legal action against you for the recovery of dues owed to us.

In the event that you fail to respond to this notice, appropriate legal action will be initiated against you for the recovery of the due amount. The amount outstanding as due and payable by you on the card account as of this day stands at rs.12662.54/-.

You may please take note of the fact that interest and other charges at contractual rates will continually accrue on your card account till the date of liquidation of the dues.

To avoid initiation of legal action for the recovery of outstanding dues and the ensuing consequences, please contact us within 15 days from the date of this letter with a payment of rs.12662.54.

Please note that as already informed through card member agreement and further communication, your conduct of the card has been shared with other banks, institutions, credit information companies and statutory bodies. Please be informed that your account has also been assigned to our external associates for liaising with you for payment of dues. Please refer to the annexure enclosed herewith.

Total info solution
201, sneha mansion, 1st cross, dodamma layout, m n palaya
R. T. Nagar, bangalore-560032
Bangalore - 560032
Phone no:[protected], [protected]

If you have already made a payment or settled as per the schedule of the settlement letter issued by the bank, please disregard this letter and accept our apologies for the inconvenience caused.

Officer – retail portfolio management
This is a computer generated reminder and does not require a signature.

For any queries you may log on to our bank website :

http://www.hdfcbank.com/personal/customer-centre?src=hp_top_nav

Or in the alternate, you may call us at our phone banking numbers :

Ahmedabhad/bengaluru/chennai/delhi & ncr/hyderabad/kolkata/mumbai/pune – 61606161

Chandigarh/cochin/indore/jaipur/lucknow – 6160616