[Resolved] HDFC Bank — credit card [protected] | |||
I am holding a credit card number mentioned above dive january'2015. My first transaction made on february'2015 with sun of rs. 2700.00. I did not received statement on time. Later i received a call from collection department for payment i said ok send executive. Execute came and asked for rs. 3289.00 i said it's the fault i did not received any statement from the bank. So i will pay only amount which i used. I paid rs. 2800.00 he said ok rest outstanding will be waive off on next billing. Today i check my civil and it's still shown outstanding of rs. 3632.00 Its harmful for consumer who used the cards. The process is very slow and waste of time as well a money too. Hope to get reply soon. Or i received phone call soon Thanking you Jasvinder [protected]@yahoo.co.in Was this information helpful? | |||
Feb 19, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 18, 2018 HDFC Bank Customer Care's response Dear Customer, We observe from our records that your card account is registered for both physical statements & for E-mail statement facility. On receipt of your mail, we have reviewed your card account and observe that the statements are despatched to your mailing address and the registered email address as available in our records. We note that our bank representative was in touch with you to personally address your queries regarding outstanding clarification. For further clarification, we request you to contact our Debt management officers at[protected] /66668102 in this regard. -Manoj HDFC Bank Customer Assistance | |||
 2 Comments | |||
Comments
I was treat with a unauthorized payment which was done for amount Rs. 12807, on[protected].This is not my policy and i never purchased this type of policy, please reverse my amount back for the same.My complaint number is [protected].
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for my emi i have to change my emi date the bank person is asking me to pay money for changing my emi date my loan number is 51384300 my name is gurpreetsinghharvindersinghbhatia
i want that resolve urgent