[Resolved] HDFC Bank — credit card address change

[Resolved] HDFC Bank — credit card address change

K Kishankhoda from Jodhpur, Rajasthan

Sir, I have tried to change my address as my home permanent address, actually i have two i. E office and to address in my credit card account but i want switch my contact address office to home but hdfc reject my application on signature mismatch basis while no any mismatch there. I tried many time but don't have any solution. K. L. Meena Email - [protected]@yahoo.com Was this information helpful? No (0) Yes (0)
Dec 23, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 19, 2018 HDFC Bank Customer Care's response Dear Customer, We observe that we are unable to proceed with your request for change of address due to reason: Signature mismatch'.i.e., the signature in the MID ( Most Important Document ) does not match with the signature in the KYC ( Know your customer ) document.Hence we request you to kindly send the change of address form, Signature declaration which ensure that your signature as mentioned in application form. We request you to send us with the duly signed date of birth declaration form available in the below mentioned link. https://bit.ly/2jm2fAH https://bit.ly/2DMVwsX We request you to send the duly filled / signed form to the below mentioned address to enable us assist you in this regard. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041 -Zubin HDFC Customer Care Assistance Nov 19, 2018 Updated by Kishankhoda I received call from your officer and he spent 2000/- via my card and he also tried 123 EUR. His no. is [protected] now m going to file FIR against your web and this person
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