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Today i am regrating to have account with hdfc bank. Your service is more than pathetic to any government bank. I am sorry but i write what i felt. I am trying to change my credit card address from last more than month but no resolution is given by till now.
I have raised a request for my credit card address change in july first or second week of july (I do not remember the exact date) which you can see in your system. I changed my address in hdfc net banking. I have done this on request of your customer care executive as according to him if i am using hdfc net banking and my credit is linked with bank then in that case if i update my address in that it will change for credit card automatically. It's more than 15 working days but still it is showing me previous address only. Again called to support officer now they told me i need to send mail to credit card support team as well which i did but it's been more than 2 working days still did not got any reply.
Is this is your service and support. Please provide me solution else i will be force to change my salary account and credit card to other bank in future. Was this information helpful? |
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