[Resolved] HDFC Bank — credit card address not changed

dhanger2

from Chennai, Tamil Nadu

Address:

Mathura, Uttar Pradesh, 281001

Dear Sir/Mam,

I am Arun kumar from mathura up. My Account No is [protected] and Mobile no is [protected]. I send credit card address change form with address proof in month of november 2018 and 3 december in 2018 one massage is recive your application is recived and your will be change in 7 working days. But till day my credit card address not change.
my right address is.
Raghuvir vihar laxmi nager lohwan Mathura pin 281001
My credit card last four digit 6229

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Mar 1, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

HDFC Bank Customer Care's response Dear Customer,

We observe that your request received at our end was not processed due to Signature mismatch. Hence, we request you to send duly filled and signed fresh form for change in address details, Signature Declaration Form (SDF) which are available at the below link along with a self attested photo copy of KYC proof such as pan card, passport, driving license). Please forward the said documents to our communication address to review your request.https://www.hdfcbank.com/assets/pdf/change_address_contact_details_email_id.pdf https://www.hdfcbank.com/assets/pdf/Signature_Mismatch_Declaration.pdf The Manager HDFC Bank Credit Cards, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai - 600 041.

-Manoj
HDFC Bank Customer Assistance