[Resolved] HDFC Bank Credit Card — Already Mail to cancel the card but not cancelling the card

TONNY PAULOSE

from Thiruvananthapuram, Kerala

Address:

682330

Sir,
we hereby inform you that i am hdfc credit card holder having credit card no.[protected] .I have already mail to cancell my cedit card so many times but they ignored that matter & didn't even replied at once.
We request you to please do the needfull & oblidge in this matter. There is an annual charge of 500 rupees is there for my credit card. So I want to cancel this card and take a new card . If they where not cancelling the card this month I have to pay 500 rupees again. So they were keep on delaying

thanks & regards
tonny

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Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

I have taken note of your comments and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance