[Resolved] HDFC Bank — credit card application address proof declaration delay

varghese94

from Tumkur, Karnataka

Address:

Bangalore, Karnataka, 560093

I was applied for hdfc credit card i have submitted the declaration form for address proof at hdfc branch cv raman nagar
Bangalore - 560093, but while tracking am getting the response given below.

We believe that you deserve to have a hassle-free banking experience with hdfc bank. Therefore, to ensure that you are aware of your credit card application status, we have introduced a simple process to track the progress of your application.
Application reference number
[protected]s2
Status
Disapproved
Remarks
A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

Kindly look into it asap

Awaiting for your response

Thank you

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Dec 29, 2017

Complaint marked as Resolved

Today I got a message saying that credit card got approved thank you so much

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2017

HDFC Bank Customer Care's response Dear Customer,

At the outset, we thank you for the interest shown in the Bank’s product. We wish to reassure you that your application was forwarded and put through the application approval process as per existing guidelines. We take this opportunity to inform you that address verification forms an important leg in the card application approval process. To proceed further with the same, we request you to provide us with the duly signed and completed Residence Address Declaration form along with the proof of the same to the following address. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041. We request you to visit the below link to download the declaration form. https://www.hdfcbank.com/personal/form_centers/form_centers. To help us serve you better, please quote the above mentioned reference number in all your communication in this regard. We would be grateful if this email receives your immediate attention as we would be able to take up further processing of your application only upon your confirmation on the above. We observe that the address proof not shared by you or the same is invalid.

-Bejoy
HDFC Bank Customer Assistance