[Resolved] HDFC Bank — credit card application

rockyswap

from Palghar, Maharashtra

Address:	Pune, Maharashtra, 411057
Website:	www.hdfcbank.com

I applied for the credit card on 9th dec 2017. At starting i got some msgs with ref no. After that they disapproved it because they couldnt reach to me at my number but i didnt got any call for verification from address verification guy. Now i submitted self declaration form to their branch but still i didnt got any call or msg. My application no. Is [protected]w2.

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Jan 31, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 29, 2017

Updated by rockyswap if you want any more information so reach me on [protected]

Verified Support

Dec 30, 2017

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and wish to inform you that as you are aware that verification process constitutes an important leg in application approval process. Hence, to enable us further review your application, we request you to forward the residence declaration form mentioning your complete residence address, office declaration along with the proof for the same which is available in the below-mentioned link. We request you to send the duly filled/signed form to the below-mentioned address and to provide your latest contact numbers ( Mobile Number )to enable us to assist you in this regard. https://www.hdfcbank.com/assets/pdf/RCA_Residence_delcaration.pdf https://www.hdfcbank.com/assets/pdf/OCD_Office_declaration.pdf HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041

-Bejoy
HDFC Bank Customer Assistance

Dec 30, 2017

Updated by rockyswap For your kindly information i already submitted Self declaration form on 22nd dec 2017 at HDFC bhosari pune branch.i got message too after submission.but still my status is showing disapproved.I didnt got any call for address verification after that.and if you are asking for the proofs so i already submitted those .
for company proof : 2 month salary slips, Company ID
for residential proof : adhar card
above documents already submitted.
one guy also came at my office for verification and he took picture of my office ID too before 10-12 days.

Jan 02, 2018

Updated by rockyswap is there any update upon this complaint???

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Comments

rockyswap

from Palghar, Maharashtra

For your kindly information i already submitted Self declaration form on 22nd dec 2017 at HDFC bhosari pune branch.i got message too after submission.but still my status is showing disapproved.I didnt got any call for address verification after that.and if you are asking for the proofs so i already submitted those .
for company proof : 2 month salary slips, Company ID
for residential proof : adhar card
above documents already submitted.
one guy also came at my office for verification and he took picture of my office ID too before 10-12 days.