[Resolved] HDFC Bank — credit card application decline without cause

philipc

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Credit card application decline without cause

Hi,
After processing my application, conducting credit checks, collecting applications, 3 calls for verification, calling my references and visiting my place of employment, i am not getting a clear reason for rejection.
I would like to know what went wrong in my application and any guarantees/mitigations required.

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Sep 6, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

-Anay
HDFC Bank Customer Assistance

Verified Support

Jul 30, 2019

HDFC Bank Customer Care's response "Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

-Anay
HDFC Bank Customer Assistance""

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Comments

Karthkk

from Mumbai, Maharashtra

Been geeting call from hdfc in regards to credit card payment .i have clearly communicated the about the date of payment inspute i get call from A mobile number for payment and whats app msgs also for payment .. They speak as if they come and kill us .. I dono what to do .. Tried with hdfc for help .. No better option or support given from bank

Nazim Rao

from Mumbai, Maharashtra

I would like to informed tha, I m already paid credit card amount, after payment deposit, but, again by again credit card show, I m very problem, plz help

misqaturr

from Pune, Maharashtra

Dear sir/madam,

I already filled the kyc details in my app, but still now kyc not yet update.i need to transfer the amount but i can’t able to transfer from payzapp to my bank account. Kindly sort out this issue and do the needful.

Thanks & Regards,
Misqatur Rehman
Mobile Number-[protected]