[Resolved] Hdfc Bank — credit card application declined
Ernakulam, Banerji Road, India
ReRenju Anu on Dec 26, 2018
I have applied a credit card from your branch with the application number 18L[protected]S5 as per the continuous phone calls from the branch employee. They told me to apply credit card with the basis of my other bank credit card, they told me 100% assured the card will approve to me, so i given my pan Adhaar copy, other bank credit card front copy, last statement and photo. i asked several times before the application whether it will approve or not? they told me it will. But today i checked it is decline stating without any reason. I have a good cibil score and there is no bounces in my history. earlier i have taken a two-wheeler loan from you and paid all emi's successfully without any delay. really this is not unfair service from your end to an applicant. false promises continuous phone calls, i think for collecting the important information from me it has done from your team. if card is not approved then i need my all collected documents back and a valid reason for rejection.
Complaint marked as Resolved Jan 30, 2019
[Dec 27, 2018] HDFC Bank customer support has been notified about the posted complaint.
Verified SupportHDFC Bank Customer Care's response, Dec 29, 2018
Please write to [email protected] with your Card application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.
HDFC Bank Customer Assistance.
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