[Resolved]  HDFC Bank — credit card application reference no. - [protected]n1

Dear sir,

I have applied for an hdfc credit card in last month and the phone & physical verification has been done already.

But today, when i was checking my credit card status in your website portal i got status of disapproval due to your office was not able to contact me by details provided by me.

As all the phone & physical verification has been done earlier was within the contacts detail provided by me.

Please check & solve the matter.

Regards

Sandeep singh
[protected]
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Feb 7, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2018
HDFC Bank Customer Care's response
Dear Customer,

We understand that you wish to have the status of your credit card application. We are unable to trace your application records with the details provided in your communication. We request you to provide us with the following details for us verify and assist you in this regard. Name as mentioned on the application form, Address, Date on which the application was submitted, Place where the application was submitted, Application reference number ( 16 digit reference number if any ), Executive name and contact number to whom the application was submitted, your contact number and Email id. For any further clarifications, You may write to us at [protected]@hdfcbank.com and we shall assist you.Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Jan 06, 2018
Updated by Virender Kanwal
Dear Sir,

You can see my application reference no. in subject ie [protected]n1

My contact No. [protected]

regards
Sandeep Singh
Complaint comments 

Comments

I Vijay Kumar Mishra account holder in hdfc bank.My account no.ending ××××××××××3741 and my mobile no.is [protected]. Oneassist relationship no. is 2025359 and valid upto 5/5/2018.I am not satisfied with oneassist plan.So kindly sir, please cancel my oneassist membership.My email id provided is "[protected]@yahoo.com"

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