HDFC Bank — credit card application status is disapproved

Address:

Chennai, Tamil Nadu, 600096

Hi i'm stephen. I have applied hdfc credit card 3 weeks before. I got verified by telephone next week and also received a text message saying that "we acknowledge your hdfcbank creditcard appln cc34433847 check status on www.hdfcbank.com/personal/credit_card/cc_track post 4 days under ref [protected]s1", but today i went to their site and check the application status, it shown as my application was disapproved.

There they are provided a link, i click that link it downloaded a pdf file which says my address verification was unsuccessful. But their representative was came to my home and verified the address. I don't have any other credit cards. I don't know what is the issue with my address. Please help to rectify the problem. How can move the next process. My contact number [protected].