[Resolved]  HDFC Bank — Credit card apply Fraud by company

Address:

Bangalore, Karnataka

i applied for credit card Ref. # [protected]s2. in March mid, till april end i was not aware of status till i approached HDFC managers directly at branch. - i was informed after my initiative that the address is to be validated one more time - i informed them i was collected the documents twice by HDFC rep. - thus they told me due to dispatch at the address we need. OK. - was sent a mail by the richmond road brach CC department to send the docs. - when contacted on phone he told me sir its just a formallity, you enter the current address - I informed i have given office address for dispatch, they told me to provide the current address also - so i did, i got verification call twice and no card. - i called again - now they told the the verification team coudnt locate the address - card is permanently declined. - adding the the senior officer on the phone told me we can apply fresh plz provide alternative address. - I DEMAND TO GET MY DOCS BACK - NOW MY COMPLAINT IS I HAVE GIVEN SIGNED DOCUMENTS ORIGINAL COPY 2 TIMES - WHAT IS RBI DOING IN THIS - and you have excuse of verifications not hapenning. - is this your daily bread or you know the RBI guidelines very well that you play and uses RBI guidelines of verification to - excuse for mistakes you make. - 2 mnths for credit card application - are you joking - HDFC...?? - 2 times collection of doucments - are you joking HDFC - you think you did the verification - or it was an excuse to run away as you lost the douments this time also and you could not process the request for my CC - I AM GONA WRITE FORMALLY TO RBI FOR THE RUDE BEHAVIOUR NEGLIGENCE OF CUSTOER PERSONAL INFORMATION - AND MISLEADING - ALSO I CAN BET IF COURIER PERSON CAN FIND THE ADDRESS I PROVIDED WHY NOT THE VERIFICATION TEAM - EVEYONE KNOWS ME THERE. I DEMAND ANSWERS AND AN APPLOGY AMAN [protected]