[Resolved] HDFC Bank — credit card autopay return fees

Jazzz05

Address:

3D Ram Narayan Motilal Lane., Kolkata, West Bengal, 700014

On my credit card [protected], i was levied certain charges for failure of auto-pay. My bill was already cleared before the due date and this autopay registration wasn't done on my end.

Therefore, i would kindly request you to waiver off the fees as all my bills have always been paid on time and i wasn't at any fault here.

Thank you.
Jasmeet singh nagpal.
[protected]

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Apr 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Anay
Customer Assistance.