HDFC Bank — credit card balance payment clearance

Address:

122017

Hi Team,

I am writing this mail regarding my credit card balance payment. my credit card number is [protected] which is currently blocked six months back an amicable settlement was done on this card but there was some balance amount which was left, I want to clear that amount now so that there is no effect on my CIBIL but i went to the bank they were unable to tell me the balance & also how to make payment for that. I have tried all your customer care number regarding this matter but unfortunately they are unable to provide any progress in this.it's my last hope from such a big bank to clear this It would be helpful if you can let me know how to solve this matter how to make the payment and after that who will update this in my CIBIL report.

Details below;
Name : Sachin yadav
Card number: [protected]
Contact number: [protected]