[Resolved] HDFC Bank — Credit card bill

sandeep_0901

from Mumbai, Maharashtra

Address:

Raigad, Maharashtra, 410206

My hdfc credit card number [protected] received bill without any single transaction. The card was in a sealed envelope provided by bank till date.
Received 1150.00 rupees bill where the was not even activated.
Myself went to the bank to log a complaint. The banker said, it is because the activation of the card not done from my side. But, the banker never told this clause during applying for the credit card. The banker was all the time behind me to get a credit card.
Now, hdfc bank issuing wrong bill.
I would not pay this bill as the card is not used for a single transaction.
I hereby request to deactivate this card and settle the bill at the earliest.

Thank you,
Sandeep Joshi

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Jun 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 24, 2017

HDFC Bank Customer Care's response Dear Customer,
We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim For any further clarifications, you may write to us at : [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]

-Anay
HDFC Bank Assistance