[Resolved]  HDFC Bank — credit card billing

Address:

560059

I have been received a call from person (Sonia [protected]) describing the offer about HDFC credit card that it's a nin chargeable lifetime free card and there is no annual charges for this card. And after collecting all the documents she has delivered the card. But she activated Autopay option and linked my mobile number and started billing my mobile number. Then in second month I am getting bill generated as annual charges of 590 rupees.
If you want to loot public amount like this indirectly it's unacceptable and against the policies that you have created. I never accept your operation like this.
And even I tried to contact her for the inconveniences she has created but she is not at all responding to any of the calls or messages. And even I contacted customer care, they told that I am receiving callback within 2 days but I never received call till now. Then i contacted local branch officer contacts I am not getting any help on this.
I am writing this here because this should not repeat with any of the public in future.

I request to kindly take action against these kind of employees cheating public with fake plans. And unnecessarily looting their earned amount.
I am adding her photo also here.