HDFC Bank — Credit card | |||||
Hi, My name is Anil, I took credit card from HDFC bank and when i lost my card i have called customer care and update them the same and the same day itself cleared what ever amount said by customer care but after 3 months they have started calling me saying that some amount is pending and i asked them for some statement . After that they did not do any call for 2 months and again started asking same thing when will you pay the amount it will increase every month with adding interest if you are not paying, the interesting part is for the block card they are showing some amount asking me to pay with interest and they don't have any statement why it was pending. please help me how to proceed. Thanks alot for your help Anil Was this information helpful? | |||||
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HDFC Bank customer support has been notified about the posted complaint. | |||||
 6 Comments | |||||
Comments
[protected] is my card number, Kindly check and let me know
[protected]
Still no response from bank but getting 15 to 20 calls daily, no one is ready give statements but asking me to pay the amount.
Kindly respond as soon as possible
Kindly respond as soon as possible
a guy called me and said he is calling from HDFC bank regarding this complaint and asked for my debit card details when i gave him my debit card number, he started asking for CVV. I just disconnected the call and called HDFC customer care to complaint about this, they said its a fraud call and will investigate.
I don't know, why i am not getting any response from Bank but regularly they are calling me. Please provide me some statements or please suggest your team not to call.
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Apologies for the inconvenience caused. Request you to direct your query to [protected]@hdfcbank.com with your card number, contact deatils, concern and charges levied. Kindly quote the reference ID- TTU[protected] in the subject line of the mail. Will check and update on priority.
-Anay
HDFC Bank Customer Assistance