HDFC Bank — Credit card

Address:Ludhiana, Punjab, 141003

Dear team,

I am narinder pal singh from ludhiana, punjab. I have your visa platinum moneyback intl card. ([protected]).

I got a call from side on 04/04/2016 & your executive told me that your existing credit card is upgraded to platinum signature card. I told her to process that.

But today i check my netbanking & my new card is upgraded to my same existing card.

Now tell me what is wrong, because she told me that there is legibility for upgrading your credit card.

So cancel this new credit card & send me signature card which is told by your executive.

Regards,
Narinder pal singh
[protected]
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Dear Narinder,

I have taken note of your comments and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
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