HDFC Bank — Credit card | |||||
I have been a HDFC bank credit card holder and loved using the card. However someone tried to use my card for a fraud and hence i hotlisted the credit card. Now when i request for a re-issue a new card. There is a fee that needs to be paid. When requested for a waiver, the rep responds saying that the fee cant be waived, if you can afford to pay, might as well cancel the card. And the only way to do it to write to us. Card closure are not entertained over the phone and no one has the time and there is no team nor supervisor to assist you with the same. Feel so helpless when you are dealt in such a rude way. Was this information helpful? | |||||
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+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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I request you to write to [protected]@hdfcbank.com along with your card application details and contact details with ref ID- TTU[protected] in the subject line. Will get back to you.
-Bejoy,
Customer Care Assistance.