[Resolved] HDFC Bank — Credit card

getswatisoni

from Pune, Maharashtra

Address:	411057
Website:	www.hdfcbank.com

My credit card has expired on june 2015 and i have paid credit card bill on 23 nov[protected], all outstanding and everything whatever was showing in mail)

However i am getting mail to pay again 4135 rupees again. There was no phone communication happened. If i have paid all amount on nov 2015 still they are sending me mails to pay outstanding amount in this month.

I have used netbanking to pay that 4224 rupess on 23 nov 2015, i have valid email statement also (Attaching the same).

Why do i pay that amount if i had paid all the amount. Need explaination, hdfc is the worst bank ever.

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Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your card details, payment detail and registered contact details. Kindly mention the ref ID- TTU[protected] in the subject line. We will take it up on priority.

-Bejoy
HDFC Bank Customer Assistance.