[Resolved]  HDFC Bank — Credit card

Address:New Delhi, Delhi, 110041
Website:www.hdfcbank.com

I was approached by the bank executives to apply for a credit card.
I applied for the same. They collected a hell lot of document copies from me.
No communication for a month.
After trying hard I could able to contact the guy who pitched the sales to me.
He then made same efforts to move on the files and i received an acknowledgement number which post 4 days told me that the card is disapproved.
Again after much efforts they tell me that bank has a criteria. And considering that application has been rejected. On asking what is the reason, no specific reason is mentioned.
Then I demanded my documents back to prevent any mis use. For this, they say that we would keep it for bank records.
If you people has rejected the application, what will you do with the documents.
How can I trust you? You are a private organization, not a government body. How can be assured that these are in safe hands?
This behavior seems like to be a dictator kind of me.
Please return my documents.

Query reference number is [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Kindly mail us at [protected]@hdfcbank.com with complete name, address, city of residence, credit card application number and contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

-Natasha
HDFC Bank Customer Assistance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information