[Resolved] HDFC Bank — Credit Card | |||||
Dear Sir, I am using HDFC Credit Card for more than 3 years, last year because of some personal use i cornered to use my card upto the limit Rs. 50000, since that time i'm making partial payment of Rs. 2000 to Rs.4000 etc. every month. I've already paid all my emi's as well as i paid more than what I've used, but till date i am unable to clear the amount. I called up HDFC Credit Card Customer Care so many times to help me out in this case, but they told me that its not possible and i need to pay in 1 short or need to keep paying the minimum amount till i clear the amount, i requested them to send me last 6 months statement but they told me that its a chargeable and you have to pay for it. (Rs.200 or 300 something for statement.) Sir every month the bank is adding 1000+ as financial charge + 3.5% rate of interest + over limit charge, which is almost covering my full partial amount what i pay every month. I'm suffering a low with the bank and I'm unable to clear my amount. I used the card for more than one year but it was totally loss for me. I paid more than 8 to 9k in year as financial charges. HDFC never waive off even one rupees. I will never suggest anyone to use HDFC credit card . HDFC charging the cards with the name of financial charges, over limit charges, overdue charges etc. I greatly appriciate a solution for my issue. Warm Regards, Mandar Vengurlekar Was this information helpful? | |||||
Mar 3, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 31, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better. -Anay HDFC Bank Customer Assistance | |||||
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