[Resolved] HDFC Bank — Credit Card

AzazHussain

from New Delhi, Delhi

Address:

700023

I have been trying to resolve my issue personally by sending chain of emails to HDFC to convert my outstanding into EMI but they are not agreeing even after explaining my financial difficulties and multiple death in my family.

I have requested and literally begged but since last year they are adamant to understand my financial situation and keep on replying sorry. Instead of coming up with any solution.

They have asked me to take a personal loan to pay an outstanding of my credit card. I have submitted many complaints but none of them has been sorted. I hope you will help me.

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Apr 5, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, and in case you have approached any of our communication channels, kindly help us with the complaint/reference number you may have received, and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance