[Resolved]  HDFC Bank — Credit Card

Address:Dakshina Kannada, Karnataka, 575001

I was not intrested in CC but that sales person convince me to go for it. But I had specifically mentioned I need my CC to be delivered to my home address not to my Head Office address as our company outlets are located in Pan India. And she assured me the same and added to confirm my home address when I get next call for confirmation. She sold credit card and disappear, I got a next call from other person and she dint ask anything about the address confirmation. Finally they delivered my CREDIT CARD TO MY HEAD OFFICE. And still i am chasing to customer care to change that office address to my home address. Customer care will always be busy in handling other calls. I am excisiting customer of HDFC willb withdraw my account jst because of this unprofessional way of business
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Apr 1, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Feb 24, 2017
sainashg's response
not yet got any reply from HDFC bank
Verified Support
Mar 01, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id or Application/reference, Card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Self have made one online transaction on 31st December 2016 and that got failed but amount of Rs. 3000/- has been deducted from my account. After several complaints still not received any positive reply from HDFC bank.

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