[Resolved]  HDFC Bank — Credit card

Address:Nellore, Andhra Pradesh, 524003
Website:HDFC bank.com

I am having a HDFC credit card ending with 4522 recently there executive wrongly updated my email in the system and they have generated the bill and they did not send me a reminder also on my Mobile and started putting financial charges and when I ask first they told that they have taken up a request for reversing and after two days I got a message they are unable to reverse them. I am having the proof that I have not filled the application I want to complaint against the bank to banking ombudsman regarding wrongly mentioning my email Id in their records. Dear friends don't go for HDFC credit card most worst and customer care also most pathetic.
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May 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your credit card, issue details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
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Just now updated everything to you on mail kindly check and confirm

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