[Resolved] HDFC Bank — Credit card

Jayaram PG

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	Hdfc

I was not interested in credit cards but HDFC convinced me to take a credit card stating it is life time free without any annual charges. After submitting all documents n getting credit card an HDFC employee called to explain the card benefits and also told that annual charge is applicable. When I asked them that I applied for credit card because I was told that there are no annual charge they don't have any answers to it. HDFC is unfit to sell a credit card promptly. They are mis-selling the product to increase there sales target. HDFC employees are unfit to even feed any email id correctly into there database.

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Jun 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2017

HDFC Bank Customer Care's response """Dear Customer,

I request you to share your card details /customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"""