[Resolved]  HDFC Bank — Credit card

Address:Hyderabad, Andhra Pradesh, 500058
Website:www.hdfcbank.com

Hi i have issued a credit card on jan 2016 with the limit of 60, 000 and my card was suspended/ blocked on sep 2016 completely due to unavoidable payments and i mailed twice or thrice to the bank regarding my transactions but customer service team was not able to get any transaction until now as my card was suspended/ closed completely, i did not pay the amount regularly and the interest they charged me is 34, 600/- i don't know how much interest was and how it was calculated, as my company was closed and i am jobless, i am unable to pay at a time even i told to the customer care team and even i mailed to bank also i need some time to repay the money but they did not responded properly and the hdfc bank collection people calling me and my wife (I don't know how they got her number) harassing me like any thing even i payed 20, 000/- in feb 2017 & 40, 000 in may 2017, they are torturing me more by sending the collection executive to my house even i am not there in my home and one of the customer care girl called to my wife and harassing her also to pay the remaining money, i asked them time but they are not responding and until now they did not send any statements to my email.

Thanks could you please help me in this regard.
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Jul 19, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2017
HDFC Bank Customer Care's response
"Dear Customer,

I request you to share your Card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"
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