[Resolved] HDFC Bank — credit card | |
1) i did an online disneyland ticket booking transaction on 31st may & was debited successfully. This transaction got reversed/credited to my account on 8th june-2017 as it was not complete due to some network issue "reason given by hdfc customer care". 2) i immediately called up hdfc customer care & was informed that it have been reversed & can't be claimed back by merchant in any scenario. 3) after the assurance from hdfc executive, i did a fresh disneyland booking transaction on 11th june-2017 which was successfully charged. 4) to my surprise, i was again charged in the month of july on date of 8th june for the same amount. 5) i ended up paying double for the same ticket hence raise complaint to hdfc for reversal of one of my transaction. 6) complaint no for same is [protected]. 7) i'm not getting resolution from hdfc on this complaint. Was this information helpful? | |
Oct 1, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 31, 2017 HDFC Bank Customer Care's response Dear Navdeep, We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected] -Bejoy HDFC Bank Customer Assistance | |
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