[Resolved]  HDFC Bank — credit card

Address:Mumbai City, Maharashtra

Hdfc people called me and offered me their credit card as i got my saving account with them after joining the new company. They said that they will be giving me the credit limit of 50000. I applied and they only gave me 20000 limits. I asked their representative who comes to my office for accounts (Dinesh yadav - [protected]) and he said he will take my papers and submit to the office to limit enhancement. He is the big liar and kept telling me i will come today every day.

Taking this forward i escalated to hdfc online but all they do is keep sending their regular emails which makes me feel like i am talking to a machine. I also called this guy dinesh and told him why did you lie but he is shameless and said you go and call customer care. Customer care is even worst and horrible. They are all cheat and liars. These are two reference number these # send me. The only question is why do you guys are the liar and cheat? Nothing else i want.

Kindly note the query reference number for this e-mail: [protected]
Kindly note the query reference number for this e-mail: [protected]
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Feb 7, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are fully sensitized to your query raised with regard to your credit card and confirm having responded on December 30, 2017. For further clarification, we request you to reply to the e-mail received. The reference number for the same is [protected].

-Anay
HDFC Bank Customer Assistance
Jan 19, 2018
Updated by Sudha kiran
No. I will not reply as I did mANY TIMEs and you ### did not take it seriously for which I am not happy with HDFC.You guys reply me when you have the reference number or you think you give me something from your bank.
Complaint comments 

Comments

There has been incorrect deduction of charges 2 time on 1st Jan and 2nd Jan respectively. It says (BRN CSH TXN...)
I would request you to please look into this matter and resolve the issue and there was no previous instruction shared in respect to such deduction.

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