[Resolved] HDFC Bank — credit card

Jimmy George C

from Calicut, Kerala

Address:	Ernakulam, Kerala, 682017
Website:	www.hdfcbank.com

For hdfc credit card mobile number change. The physical form to be downloaded from hdfcbank website (Not avialble in hdfc credit card site!!). Link is named as 'home centre'.

How will a layman understand that form centre is the repository of forms. Ridiculous!!. Link ought to be named as 'mobile number change'.

With nearly 92% mobile telecom penetration, how come these 'new age' banks are in jurassic era!! They are not yet 'mobile first'.

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Apr 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Bejoy
HDFC Bank Customer Assistance

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Comments

Bipinbhai Pate

My lic policy number[protected] with premium of Rs 685 has been registered for smart payment and premium is due on 13 th March but it is not processed for payment till today.
If you are not going to pay please let me know within 2 days so that I can pay it
Bipinchandra patel
email [protected]@yahoo.co.in
Bank a/c no [protected]