[Resolved] HDFC Bank — credit card

Sudhindra Rao MS

from Bengaluru, Karnataka

Address:

560076

Hello team,

I have been paying interest on my credit card for the last 1 and a half year and they keep coming back to me asking me to pay more. I have informed them to close it and give me emi option, so that i can pay the principal and clear it off. However the collections guy comes to my house and threatens me to pay right now and tries to talk to me like i have taken his money. I have paid them more interest than my principal. Now they are telling me that i need to pay them 65 thousand. Please look into it and let me know how i can manage this. Thank you.

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Oct 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret for the inconvenience. with regard to your credit card we request you to contact our Debt manager at[protected]/67268002.

-Manoj
HDFC Bank Customer Assistance