[Resolved]  HDFC Bank — credit card

The manager,
Hdfc bank card division,
Email : [protected]@hdfcbank.com

Emi option /finance charges retail.

We would like to bring to your notice for allowing us to pay in emi or reduced the finance charges

As there is no default on my part hence i am suffering with heavy finance charges liable to pay this charges.

I hereby draw your attention since 2 months heavy finance charges being imposed on my card,
I request you either give me an option of emi or reduced the finance charges against my outstanding dues inspite of making more than the minimum payement 7800 rupees
Unnecessarily debited in my account with igst 1400, which is again a heavy burden on me hdfc bank has to come up with the solution kindly consider it and allow me to pay in monthly emis of 6 months

I made the payment of rs. 22000 out of total outstanding for rs. 220000 for the sep month i. E. Charges, finance charges, service tas, cess tax etc. And you are requested to please reduce the charges of finance billing and so that maximum can be credit to my account.

Incase you are not making emi option or reduced interest rate charges of the above charges, then i will surrender the credit card which please note

Please do the needful.

Thanking you,

Yours faithfully,
Abdul sami
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Nov 20, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2018
HDFC Bank Customer Care's response
Dear Customer,

We're sorry to hear that. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
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