[Resolved] HDFC Bank — credit card

Sv7183

from Vadodara, Gujarat

Address:

Gandhinagar, Gujarat, 382424

Actually i got a call from hdfc c. C n told me to upgrade my credit card firts i deny then due insist of executive i allow him to upgrade my card. While due adress issue the upgraded card was return to bank. Now they nevr called me after that juz do text msg that ur card has been to us so call our c. C.
Y should i call i[censored] want to upgrade my card then u call me.. I m hapy with my current card. Then hdfc bank block my current caed also n now they are telling me to do courier new adress n all stuffs..
I dnt hv tht mch time to do all this stuffs simply unblok my old card thts it. I dnt wanaa upgrade my card.
I mailed it.. Call.. But yet not problem is resolved.. Even one your collgue told me that i can use my card by swiping and when actually do.. Its not working.. Wrong information provided by you.
I am requesting authority please resolve this issue asap.

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Nov 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2018

HDFC Bank Customer Care's response Dear Customer,

Please share your Card No., registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance.

Oct 15, 2018

Updated by Sv7183 Reminder-2
Yet no respond.. I mailed everything as u informed..
My problem is not resolved yet.
Revert me.

Oct 16, 2018

Updated by Sv7183 Reminder-3