[Resolved]  HDFC Bank — credit card

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201310

I was holding an hdfc titanium times card from more then 6 to 7 years. Now they are offering life time free cards to the new customers. I connected with the customer care and told them to convert my card to life time free card as i have to bear the annual charges even i earn more then 70, 000 a month and they are offering life time free cards to guys with salary less then 20, 000 a month.

They told me to send a cancellation application at chennai branch and tole me the retention team will connect but instead of that they cancelled my card.

I again connected with customer care team to told then the hole story. They do not have any solution apart from applying a new card after 3 months so reach to the grievance team and then nodal team. All of them are useless then someone from nodal team told me that, i need to reactivate my card then only they are able to convert it to life time free card so i send them the reactivation form and told them to convert it to life time free card. They activated my card but did not converted it to life time free card, moreover, they have change my cc number.

I wrote an email to [protected]@hdfcbank.com and rajendrakumar. [protected]@hdfcbank.com as well but havn't received any solution yet. Even i posted on twitter as well by looping in mr. Puri and neeraj but that was again a time waste effort.

I am chasing them from past one month and that too for nothing. Do not fall in the trap of hdfc bank. All the guys from top to bottom are useless.

Reference numbers are as follows:
[protected]
[protected]
08198113