HDFC Bank — credit card

Address:

Patna, Bihar, 800013

Dear concern,

I paid my minimum due amount as per credit card bill generated on 14th november 2018 but even though my credit card is reflecting as suspended and salary a/c balance of hdfc bank has been put on hold from 1st of december 2018 & intimation e mail has been received by me on 5th december 2018 on my e mail id. Actually between 1st december 2018 to 5th december 2018 there was standing instructions against my 2 running loans, al a/c 39780378 & pl a/c 39780378 & both of them bounced without any fault from my side.
Kindly remove the hold on a/c balance of my salary a/c & also activate my credit card under customer id no 42641517 because again there is an si scheduled for emi payment on 7th dec against one more pl a/c with the same salary account but due to hold on my entire balance of salary a/c of rs 90958.86/- it will also get bounced and that even after paying the minimum due amount rs190958/-on 3rd dec, but still the amount is on hold & the amount kept on hold has not been released after passing of 4days till now.